About Fluxcom
The book "Theory R. Management" by Wayne Alderson lays out much of the philosophy we apply to the operation of our organization.
Our Value Is Putting Power In The Merchants' Hands
In and industry fraught with processors looking out for
themselves, Fluxcom watches out for YOU.
How Are We Different?
Fluxcom is able to offer a refreshing “outside of the box” approach to electronic payments processing. We offer our clients a specialized, non-bias analysis of their needs all while maintaining ultra competitive pricing for our customers due to our lack of sales department over-head and our unique agreements with several of the largest and most competent processing organizations in the industry. In short, our clients are able to obtain a relationship directly with the processing organization of their choice without the costly expense of paying the processor’s multilevel direct sales force. Fluxcom finds the most economical and value driven processing company to meet our client’s needs and then we facilitate and manage the relationship to ensure the processing company stays honest and to make sure that our client is receiving the highest level of service available. As a client of Fluxcom, you can expect to see the following :
- Highly competitive pricing and the full disclosure of fees
- Fully transparent "interchange Plus" / "Cost Plus" pricing system and easy to read statements.
- Seasoned industry professionals that have an in-depth knowledge of the industry and that understand the nuances of bankcard interchange.
- 24/7/365 multi-level service and product support.
- A comprehensive suite of products including host-based virtual terminals, payment gateways, unique processing solutions and fully integrated terminals provided to you at Fluxcom's cost.
What Is Our Mission?
Our
business is assisting all types and sizes of businesses with processing
their payments and in helping them in streamline their receivable process. By
utilizing the best in class technology and processing tools, we often
are able to minimize the time our clients spend processing payments and
in many cases reduce the percentage of risk in taking some forms of
payment. Our
professionals listen to what you have to say, identify solutions, and
assist you in implementing the solution. Fluxcom promises to help guide you through the
industry maze.
Our Vision
To provide our customers with the highest value obtainable. That includes working with our clients on a basis of absolute honesty, providing our clients with completely transparent and competitive pricing, excellent service, and superior solutions.
What Are Our Values?
Valuing And Building Relationships is the core value of our organization. If you value people you will pursue them and build them. We view every person as a person with whom it is desirable and possible to build a relationship. To do this requires a mutual recognition of the other person's worth.
Doing What Is Right This is the overall guideline for everything we do. Doing what is right paves the way for building relationships. When we do what is right, we feel good about what we do.
Treating People With Respect Always be respectful. We believe in sharing our ideas in a respectful manner and valuing others as they express their ideas. We let others do their jobs and acknowledge their accomplishments and positive behaviors.
Taking Responsibility We are called to take responsibility for our attitudes and actions. Value of The Person begins with us and how we treat each individual.
Practicing Reconciliation Old grudges, hurt feelings that have never been healed, and breakdowns in communication create excess baggage. The baggage includes a long list of emotional hurts, bitterness, anger and disappointment. Feelings of alienation hurt relationships, stunt personal growth, restrict creativity and reduce the willingness to offer suggestions or participate in group activities. We must reconcile the differences that push us apart. We strive to acknowledge breakdowns in relationships, admit past failures, make adjustments, apologize, seek forgiveness and forgive.